Frequently Asked Questions
Everything you need to know about our sustainable paper products and services.
What makes Naked Paper products sustainable?
All our products are made from 100% recycled post-consumer waste or FSC-certified alternative fibers like bamboo and hemp. We use soy-based inks and ensure our entire supply chain is plastic-free.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
Do you offer bulk or wholesale pricing?
Yes, we offer tiered discounts for bulk orders and specialized pricing for wholesale partners. Please contact our sales team via the 'Wholesale' link in the footer for a custom quote.
What is your return policy?
We accept returns on all unused, unopened items within 30 days of delivery. If your product arrives damaged or defective, please contact our support team immediately for a free replacement.
Can I customize or personalize my paper products?
We currently offer custom printing services for business cards, stationery, and wedding invitations. You can upload your designs directly on the product page or use our online design tool.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.